Last Updated: October 2026

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  • Service Agreement
  • Sessions & Scheduling
  • Fees & Payment
  • Cancellation Policy
  • Client Rights
  • Crisis Support

Service Agreement

By engaging our services, you agree to the following terms and conditions:

  • Professional Relationship
    Our relationship is strictly professional and therapeutic in nature.
  • Confidentiality
    All information shared during sessions is confidential, with legal exceptions.
  • Communication
    We maintain professional boundaries in all forms of communication.
  • Therapeutic Process
    Progress depends on your active participation and commitment.

Sessions & Scheduling

  • Session Duration
    50-minute standard sessions
  • Scheduling
    Book via phone, email, or online portal
  • Frequency
    Weekly or as professionally recommended
  • Punctuality
    Please arrive 5 minutes before your session

Fees & Payment

Our fee structure is transparent and competitive:

  • Standard Session
    $120
    per hour

Payment Methods

  • Credit/Debit Cards
  • Bank Transfer
  • Cash

Cancellation Policy

We understand that circumstances may arise requiring you to cancel or reschedule:

  • 24-Hour Notice
    Please provide at least 24 hours notice for cancellations
  • Late Cancellation
    Less than 24 hours notice may incur a fee of 50% of the session cost
  • No-Show
    Failure to attend without notice will result in full session fee
  • Emergencies
    Medical emergencies will be considered on a case-by-case basis

Client Rights

  • Open Communication
    Express concerns freely
  • Confidentiality
    Protected information
  • Refuse Treatment
    Right to decline
  • Access Records
    View your information

Crisis Support

In case of emergency or crisis:

  • Lifeline
    13 11 14
    Available 24/7
  • Emergency Services
    000
    Available 24/7
  • Beyond Blue
    1300 22 4636
    Available 24/7
  • Kids Helpline
    1800 55 1800
    Available 24/7

Questions About Our Terms?

We're here to help clarify any points about our terms of service.