Understanding how we protect your personal information and maintain your trust
At Elevated Counselling, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
We collect information that you provide directly to us, including:
Name, email, phone number
Medical history and treatment details
Progress and treatment notes
Billing and payment information
Enhance and personalize our counselling services
Keep you informed about appointments and treatment
Meet professional and legal obligations
Maintain accurate clinical and administrative records
Protected physical and digital records
Strict authorized personnel only
Continuous security improvements
Advanced data encryption methods
View your personal information
Correct inaccurate information
Request data removal
Stop information sharing
If you have any questions about this Privacy Policy or our privacy practices, please contact us: